Shipping policy

Dynamic Gadgets Shipping & Delivery Policy

Last Updated: October 14, 2026

At Dynamic Gadgets, we are dedicated to providing reliable, fast, and safe delivery of electronics and gadgets across West Bengal and throughout India. Below are the complete terms and operational timelines that govern our shipping process.

1. Order Processing & Daily Cut-Off Time

Cut-Off Time (2:00 PM IST): All confirmed orders placed before 2:00 PM IST (Monday through Saturday) are packed and dispatched on the same business day.
Orders After 2:00 PM IST: Orders placed after 2:00 PM, on Sundays, or on public/gazetted holidays will be processed and handed over to our logistics partners on the next working day.
Standard Dispatch Time: Orders generally dispatch within 24 hours from our fulfillment center in West Bengal.

2. Delivery Coverage & Estimated Timelines

We ship pan-India utilizing reputed domestic surface and air couriers (e.g., Delhivery, Blue Dart, Bluedart/DHL, DTDC, Xpressbees, India Post).

Destination Region	Estimated Delivery Timeline	Typical Transit Speed
Kolkata & Suburbs	1 – 2 business days	Local Priority
Rest of West Bengal	2 – 3 business days	State Regional
Metro Cities (Delhi, Mumbai, Bengaluru, etc.)	3 – 5 business days	Domestic Express Air
Rest of India & Non-Metro Regions	4 – 7 business days	Standard Surface / Express
Remote Areas, J&K, North-East	6 – 9 business days	India Post / Specialized Logistics

Note: Delivery times are estimates provided by courier partners and may be affected by national holidays, severe weather conditions, regional lockdowns, or festive peak seasons (such as Durga Puja or Diwali).

3. Shipping Charges & Cash on Delivery (COD)

Standard Shipping: Calculated at checkout based on package weight, volumetric size, and delivery pin code (or free if promotional cart thresholds are met).
Cash on Delivery (COD): Available for serviceable pin codes across West Bengal and India. A nominal convenience/handling fee may apply for COD orders and will be displayed during checkout. All COD orders require automated or telephonic verification before dispatch.

4. Shipment Confirmation & Order Tracking

Once your package is scanned and handed to the courier partner, an automated confirmation will be sent via SMS, WhatsApp, and email with the Air Waybill (AWB) / Tracking Number.
Live tracking updates usually activate within 12 to 24 hours after the carrier pickup scan.

5. Secure Packaging & High-Value Inspection

Tamper-Proof Packaging: High-value gadgets and electronic items are packed with reinforced cushioning and tamper-evident security tape.
Delivery Handover Precaution:
- Do not accept parcels where the outer packaging is visibly crushed, wet, torn, or has broken security tape.
- If you receive a visibly compromised parcel, take high-resolution photos and unboxing videos immediately and notify our team within 24 hours.

6. Undelivered Shipments & Address Accuracy

Customers must provide complete, accurate delivery addresses with relevant landmarks and a verified 6-digit Indian PIN code, along with an active phone number.
Couriers attempt delivery up to 3 times. If delivery fails due to incorrect address details, customer unavailability, or repeated refusal:
- The parcel will be returned to our West Bengal hub (Return to Origin / RTO).
- For prepaid orders, a refund will be processed after deducting original forward shipping and return courier charges.