Refund policy

Dynamic Gadgets Return & Refund Policy

Thank you for shopping with Dynamic Gadgets. We take pride in the quality of our products and want you to be completely satisfied with your purchase. Please read our policy below to understand your options regarding returns and refunds.

1. Eligibility for Full Refund

To qualify for a 100% full refund, the returned item must satisfy all of the following conditions:

  • The item must be in its original, intact packaging.

  • The item must be completely untouched and unused.

  • All factory seals, shrink wraps, and tamper-evident stickers must be fully intact and unbroken, exactly as originally shipped.

  • You must initiate the return within 7 days of receiving your delivery.

2. Manufacturing Defects (7-Day Coverage)

If your item arrives with a genuine manufacturing defect or internal functional failure:

  • You must report the issue to us within 7 days of delivery.

  • Once returned, our technical team will inspect the item to verify the defect.

  • Upon verification, you will be offered your choice of a free replacement or a full refund to your original payment method.

  • Note: Physical damage, liquid damage, misuse, or unauthorized modifications will void defect claims.

3. Partial Refunds & Open-Box Returns

If an item is returned and no longer meets original condition criteria:

  • Any item returned with broken factory seals, opened packaging, missing accessories/cables, or minor handling marks does not qualify for a full refund.

  • These items will undergo a physical and diagnostic inspection by our intake team.

  • A partial refund will be issued based on the assessed resale value, minus an inspection/restocking fee proportional to the item's condition.

  • Items showing extensive physical damage, customer-induced wear, or missing core components may be rejected entirely and returned to the customer at their expense.

4. Return Process

  1. Initiate Request: Contact our support team within 7 days of delivery at [dynamicgadgets@gmail.com / +919064706360] with your Order ID and photos/videos of the item and its packaging.

  2. Approval: Once approved, we will provide you with the return shipping instructions and Return Authorization (RMA) details.

  3. Inspection & Processing: Upon arrival at our facility, the item will be inspected within 1–2 business days.

  4. Payout: Approved refunds will be credited back to your original payment method within 3–5 business days post-inspection.

Dynamic Gadgets reserves the right to reject returns that do not comply with the guidelines stated above.